account type error | Voters

account type error

in progress

Josh Dudley

I added a boat loan I have from a banking institute and it is being categorized as just "other" account type and the balance of the loan is showing green as an asset instead of red as negative balance of what I still owe.

August 11, 2023

Shawn Cao

marked this post as

in progress

Shawn Cao

Hi Josh, thanks for your patience. I checked the API data Fina pulls from Plaid, it shows as it is.
To better understand this issue, I have filed a support case to them and waiting for their investigation, I have copied your message in the ticket as well. 
As soon as I heard back any updates, I'll let you know.

Shawn Cao

Hi Josh, just update you that Plaid acknowledged that it’s an integration issue, hopefully they will solve it soon, will update you once I heard more. Ticket reply attached as fyi

Josh Dudley

Shawn Cao: Thank you so much for working on this so quick. Appreciate it.

Shawn Cao

marked this post as

under review

Shawn Cao

Thanks for reporting Josh, will take a look!